Privacy Policy

1. Introduction

Friendly Topup Center respects your privacy and is committed to handling your information responsibly. This Privacy Policy explains what information may be collected when you use our website and services and how that information may be used.

2. Information We Collect

Depending on how you use Friendly Topup Center, we may collect information such as:

• Name and contact information
• Email address
• Phone number
• Account login information
• Game User IDs, Player IDs, and Zone or Server IDs
• Order and transaction information
• Messages or information you provide when contacting us

3. How We Use Information

Information may be used to:

• Create and manage customer accounts
• Process and deliver top-up orders
• Verify orders and payments
• Provide customer support
• Maintain and improve our services
• Prevent fraud, abuse, and unauthorized activity
• Communicate with customers about their orders

4. Game Account Information

When you place a game top-up order, we may need information such as your game User ID, Player ID, Zone ID, or Server ID in order to deliver the selected service.

We do not ask customers to provide their game account password for ordinary top-up services.

5. Payment Information

Payment information may be required to verify and process an order. Depending on the payment method used, payment details may be handled by the relevant payment provider.

Customers should avoid sending unnecessary sensitive payment information through ordinary messages or support channels.

6. How We Protect Information

We take reasonable measures to protect customer information against unauthorized access, misuse, loss, or disclosure.

However, no internet-based service can guarantee absolute security.

7. Information Sharing

We may share necessary information with service providers or partners when required to process an order, provide a service, process a payment, prevent fraud, or comply with applicable legal requirements.

We do not intend to sell customer personal information as a commercial product.

8. Cookies and Technical Information

Our website may use cookies, browser storage, logs, or similar technical information to maintain website functionality, remember preferences, improve performance, and understand how the website is used.

9. Account Security

Customers are responsible for keeping their account password confidential. Please contact us if you believe your account has been accessed without authorization.

10. Data Retention

We may retain account, order, and transaction information for as long as reasonably necessary to provide our services, maintain records, resolve disputes, prevent fraud, and meet applicable legal or business requirements.

11. Your Choices

Depending on the available features, you may be able to review or update certain account information. You may also contact us with questions about information associated with your account.

12. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, or legal requirements change. The updated version will be published on this page with a new update date.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Friendly Topup Center through our Contact Us page.